Furthermore, it’s been two weeks and my request for an Extended Fraud Alert was not processed. I contacted Equifax and the rep stated she does not have access to that fax machine nor was she willing to go to the department to see what came of my personal information. After requesting many times to speak to a supervisor, I was informed that they don’t have access to that fax machine even though their form has this fax number on it. Furthermore, I was told that most people call for the fax number from Equifax ahead of time, which I did not believe. I know I’m not the first causality. Well, how about not having this form on the website or do a new form with an updated fax number they have access to. Either way to blame me for confusion that Equifax clearly started, is not only unprofessional, it’s bad business. My advice to all, is not to use the fax number on the Equifax Extended Fraud Alert form. You could end up with your personal information, gone, missing, who knows. You have been warned.